February 26-28, 2025
Montreal, Canada
Digtial Product Access: User Experience Problem of Our Time
Most people struggle to access digital products. Basic tasks like sign-up, login, and password recovery frustrate and enrage users. People constantly fail at them. More security can make it harder for people to use our products. We must keep bad actors out, but we also want approachable products. And dev teams struggle with user experience. Teams can lessen user pain and help people get beyond the access barrier. I'll show you how to start.
Dean Schuster
truematter
Dean Schuster has been envisioning and creating human-centered digital products since the advent of the web. He is founder and owner of the UX firm truematter, leading the team to help national and international organizations change the way they do business online. He travels all over the world to speak and teach, mentoring professionals and challenging teams to higher standards for digital experiences. Dean is also an avid trail racer, often found in out-of-the-way places, including Antarctica.
